Refund
Policy

1. Direct purchases (via accordrail.dev)

Direct sales are processed by Paddle.com Market Ltd. as Merchant of Record. You can request a refund within 14 days of purchase under Paddle's refund policy.

2. How to request a refund

Either of the following works:

· Email hello@accordrail.dev with your order number
· Contact Paddle's buyer support directly (paddle.net)

You don't need to explain in detail — though if a defect drove you away, telling us helps us fix it.

3. Try before you buy

The free trial lets you read your project's structure and connect your AI before spending anything. Please use it to confirm the product works for you.

4. Microsoft Store purchases (once available)

Refunds for purchases made through the Microsoft Store follow Microsoft's refund policy.

5. Contact

hello@accordrail.dev

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